About Us

We built OccupantCity around a different philosophy: find the right tenant from day one.

At OccupantCity, we saw a broken pattern playing out across the property management industry and decided to do something about it. Too many property management companies were built around tenant turnover, and for good reason on their end: every time a unit turns over, they collect another leasing fee. The more a property cycles through tenants, the more revenue flows to the management company. But that same cycle quietly drains property owners through vacancy loss, missed rent, and repeated placement fees. Having spent years inside this industry and witnessing firsthand the financial damage that model causes, we built OccupantCity around a completely different philosophy. We specialize in finding the right tenant from the very beginning, because the correct placement from day one is what protects your property, preserves your rental income, and delivers the long-term peace of mind every owner deserves.

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Our Mission

Our mission at OccupantCity is simple: retention over churn. We believe the most profitable rental property is the one that never turns over. Every decision we make in our day-to-day property management is designed to keep qualified, responsible tenants in place for the long term. We operate on a foundation of transparency, accountability, and written owner guarantees because good intentions are not enough. Our clients deserve commitments they can hold us to.

What Sets Us Apart

OccupantCity backs every management agreement with real, written owner protection guarantees that most residential property management companies simply do not offer. Within the first 10 months of a placement, we replace any tenant at no additional leasing cost. We provide lost rent coverage of up to $8,000 per incident, cover eviction filing costs, and include pet damage protection as part of our standard service. Owners receive live portal access to statements, account balances, and full maintenance history at any time. Our team answers the phone. There are no layers of automation standing between you and the people managing your investment. Full-service management is priced at 8% of collected rent with a $150 per-unit minimum, with every guarantee built in. For new vacant properties, we also waive the management fee for up to 60 days while we actively market your unit, so you are not paying for time before a tenant is placed. At OccupantCity, full-service property management means exactly that.

Our Services

Learn more about our services

Marketing

Marketing done right is what separates a vacant unit from a long-term, qualified occupant. OccupantCity performs a thorough market analysis on every property we manage to position your rental competitively, attract the right tenants from the start, and maximize the return on your investment.

Tenant Screening

Placement is everything. We conduct extensive screening on every applicant, reviewing credit, income, rental history, and background to ensure only qualified tenants move into your property. From the moment a tenant is approved to the day they move in, we handle every detail so you do not have to.

Rent Collection

You get paid on time, every time. OccupantCity manages the entire rent collection process so that your income arrives consistently and reliably. No chasing payments, no awkward conversations, no gaps in your cash flow. We handle it all so your investment keeps working for you.

Maintenance

We conduct thorough move-in and move-out inspections with full documentation of your property's condition at every stage. Maintenance requests are handled promptly and professionally, protecting the long-term condition of your asset and keeping tenants satisfied enough to stay.

Financial Reporting

Keeping tabs on your investment has never been simpler. Through your live owner portal, you have real-time access to financial statements, account balances, and a complete maintenance history at any time. Full transparency is not a feature we offer selectively. It is built into every management agreement.

Eviction Protection

In the rare event that a tenant must be removed, OccupantCity covers the cost of eviction filing as part of our standard owner protection guarantees. We are also there to manage the entire process, protect your property, and move quickly toward placing a qualified replacement, all without charging an additional leasing fee within the first 10 months of placement.